I just got back from PubCon Las Vegas. As usual, this was a great conference if you make your living in e-Commerce, search engine optimization, and search engine marketing. I was very impressed by the presenters this year, and I want to take a moment to recognize several by name and to highlight why they made such a strong impression on me:
Robin gave a highly informative presentation of content production for the web. She used a beautiful manufacturing analogy to illustrate her points. To summarize, she informed us that creating quality content is like manufacturing any product. As a manufacturing endeavor, both the quality of your end product and the efficiency of getting it to market depends heavily on the process you use to get there.
Robin is founder of Reviewed.com, a network of independent product review sites, including CamcorderInfo.com and DigitalCameraInfo.com. Her sites are known for their high journalistic quality, their stringent independence of thought and for meticulously sticking to a consumer advocacy mindset.
I was impressed with the discipline and attention to detail that Robin’s company brings to the content they put on the web. Not only does Robin understand the process to drive a piece of content from Assignment to Research, Research to First Draft, Draft to Edit and down the pipeline to a finished, ready for web document. She also has an expert grasp of the economics of this kind of endeavor. By meticulously tracking each step of the process, Robin insists you can arrive at a very accurate understanding of the resources necessary to keep your content pipeline full, whether you want to generate one or two quality articles and postings a week or ten million words of high-quality, valuable content per year.
Robin Liss is a bright light, and I was personally very impressed with and appreciative of her insights.
Some people impress you by their breadth of knowledge and marketing acumen. Some people impress you with their generosity of mind and their willingness to share what they know in order to raise the overall level of our craft to new heights. In Michael Stebbins PubCon presentations, I was impressed with both. Clearly Michael and his colleagues at MarketMotive are doing excellent research, which benefits both their clients and the rest of the web marketing profession. His willingness to share key insights in a plain and easily executed manner is quite refreshing, and I really appreciated Michael Stebbins’s contribution to the conference.
I had a chance to visit with Michael at one of the cocktail receptions, and he is also a hell of a good guy.
Talk about a veteran of SEO and someone with a fantastic ability to convey in a clear manner the importance of adhering to sound Information Architecture and Design principles.
Ted encouraged and argued strongly that folks interested in creating websites should look at key resources from Information Architecture and print typography to gain an understanding of the appropriate methods of organizing and semantically categorizing information and for displaying the written word. As always, content is king, but Ted Ulle adds the important caveat that content is king, if and only if users can navigate and find your high-quality content and search engines can crawl and index your content appropriately.
Take a hard look at your design process was Ted’s big message that resonated with me. Consider the purpose of your website and of most websites. You are trying to provide valuable information to a user, or you want them to trust you enough to make a purchase from your company instead of a dozen other options. You are presenting your content to those users, one way or another. The way you organize and structure your website and its pages effects both the end-user’s ability to find what he or she wants and the ability of the search engines to appropriately identify, crawl, and index what is most important and meaningful about your site.
ALL aspects of your Information Architecture, Graphic Design, and coding should support the proper organization and display of your content. Page navigation, headers, sub-headers, internal page linking structure, and graphical page elements all need to support the user’s ability to quickly find what he needs and take the appropriate action to get from first step to final step in a logical and intuitive manner.
I was very impressed with Ted Ulle’s undeniable expertise in his profession, but I was more impressed with his ability to convey his wisdom in a largely unequivocal and authoritative way backed up by clear examples of why and how this matters.
And I have to say that I also appreciated Ted’s very humorous cautionary tales about things as simple as your site’s error messages. They’re important, and if your IT geeks wrote them, please review them today!
I wanted to call these three indivuals out in the marketing community. I learned a lot. I appreciate their contributions to our profession.
Patrick Soch
Marketing Manager
www.eBags.com
