Jan 02

Today a guest post from SEO Mary Bowling, who I had the pleasure of meeting at PubCon last month:

I’ve attended 3 unique internet marketing conferences this year, each hosted by a different big-name producer. Each had their own strong and weak points and none of them were ideal. So, I started thinking about all the best things that would go into planning the absolutely perfect conference.

Here are the ingredients I crave:

Registration

  • A really enticing preregistration discount. Give me some ammo to take to the controller to get her to shake the money loose to pay for this.
  • Quick and easy registration. Maybe even online.? Self service kiosks where you can print your own pass?

Venue

  • The venue’s in a big hotel or directly adjacent to one. It is so much more relaxing to be able to go to your room if you need to during the day than it is to have to commute to the conference area and make your headquarters there.
  • Free wireless in the hotel rooms. Come on, the internet is a required utility for the set of people who go to an INTERNET marketing conference. You don’t charge them extra for water or electricity. Why make them pay $10-15 a day for internet access? And no, if we’re going to get any work done at all during the conference, please don’t expect us to conduct it in noisy and distracting common areas, so free internet in the lobby doesn’t count. If you can’t negotiate free internet, then at least get the hotel to include it in the room price. Then, we’ll never have to know.
  • Free wireless internet access in the conference area and adequate bandwidth to accommodate all the laptops in the audience. A lot of the people typing away are blogging about what’s going on at the conference. Do you want them complaining about inadequate internet service?

Amenities

  • Power to the people! Electrical outlets would be everywhere so that we could stay fully charged throughout the day and into the evening sessions and events.
  • Good food. You will be judged by the food you serve and the way it is served. A cold box lunch from a long table? or a long buffet of catered food we’ll all be blogging about?
  • Comfortable chairs. We can sit on hard plastic chairs all day, including at lunch, but we won’t be comfortable. Can we have a bit of padding, please?
  • Tables, as well as chairs in every session room. They call them laptops, that’s not really the preferred way to use them.

Sessions

  • Good acoustics and audio equipment. We want to hear what everyone says in every session. That’s what you’re selling and that’s what we’re here for.
  • Prepared presentations. No matter how celebrated a speaker may be, it ‘s disrespectful of the audience if they do not make any effort to prepare for their conference role.
  • Coordinated sessions. It’s a total waste of time when more than one speaker in a session gives us the same information. The moderator should review and coordinate the presentations to insure against the dreaded duplicate content.
  • No pitches. Nothing ruins a session faster than a speaker trying to sell the audience on their product or service.

Networking

  • Networking opportunities. Give us plenty of meals together, parties, evening sessions, exhibit hall time and creative events, like charity poker tourneys and roll-playing extravaganzas. Who we hook up with is often as important as what we learn.
  • Friendly, accessible speakers. It is so cool to have breakfast with an SEO hero or two. Meeting and speaking with the speakers is a highlight of any conference.

Here are a few niceties I’ll throw in, too: dimmable overhead lighting in the session rooms; comfortable temperature; snacks and drinks available throughout the day and at least a 10-15 minute break between sessions.

Mary Bowling is the senior SEO for Blizzard Internet Marketing, Inc and blogs about optimization.

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Dec 27

Here is Why:

Eyetools Eyetracking Research

This eye tracking research by Eyetools, Enquiro, and Did-it states that 100% of users look at the top three organic listings on Google’s search results page. Only 85% even LOOK at the number four listing and after that it’s all down hill to number 10, which only 20% of searchers even take a peak at.

In addition, the importance of managing SEO along with PPC campaigns is further strengthened by the fact that only 50% of users are even giving a glance to sponsored ad units on the search results pages.

“We see a marked difference in how people say they search and what they actually do. Previous research had indicated that people were considered searchers and spent some time before choosing a link. The past few studies we’ve done, this one included, shows that there’s a huge importance placed on where the eyeballs end up on the page. Clicks happen pretty quickly. It just shows that search marketing is a real estate game. It’s all about location, location, location.” – Enquiro’s Gord Hotchkiss

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Dec 07

I just got back from PubCon Las Vegas. As usual, this was a great conference if you make your living in e-Commerce, search engine optimization, and search engine marketing. I was very impressed by the presenters this year, and I want to take a moment to recognize several by name and to highlight why they made such a strong impression on me:

Robin Liss

Robin gave a highly informative presentation of content production for the web. She used a beautiful manufacturing analogy to illustrate her points. To summarize, she informed us that creating quality content is like manufacturing any product. As a manufacturing endeavor, both the quality of your end product and the efficiency of getting it to market depends heavily on the process you use to get there.

Robin is founder of Reviewed.com, a network of independent product review sites, including CamcorderInfo.com and DigitalCameraInfo.com. Her sites are known for their high journalistic quality, their stringent independence of thought and for meticulously sticking to a consumer advocacy mindset.

I was impressed with the discipline and attention to detail that Robin’s company brings to the content they put on the web. Not only does Robin understand the process to drive a piece of content from Assignment to Research, Research to First Draft, Draft to Edit and down the pipeline to a finished, ready for web document. She also has an expert grasp of the economics of this kind of endeavor. By meticulously tracking each step of the process, Robin insists you can arrive at a very accurate understanding of the resources necessary to keep your content pipeline full, whether you want to generate one or two quality articles and postings a week or ten million words of high-quality, valuable content per year.

Robin Liss is a bright light, and I was personally very impressed with and appreciative of her insights.

Michael Stebbins

Some people impress you by their breadth of knowledge and marketing acumen. Some people impress you with their generosity of mind and their willingness to share what they know in order to raise the overall level of our craft to new heights. In Michael Stebbins PubCon presentations, I was impressed with both. Clearly Michael and his colleagues at MarketMotive are doing excellent research, which benefits both their clients and the rest of the web marketing profession. His willingness to share key insights in a plain and easily executed manner is quite refreshing, and I really appreciated Michael Stebbins’s contribution to the conference.

I had a chance to visit with Michael at one of the cocktail receptions, and he is also a hell of a good guy.

Ted Ulle

Talk about a veteran of SEO and someone with a fantastic ability to convey in a clear manner the importance of adhering to sound Information Architecture and Design principles.

Ted encouraged and argued strongly that folks interested in creating websites should look at key resources from Information Architecture and print typography to gain an understanding of the appropriate methods of organizing and semantically categorizing information and for displaying the written word. As always, content is king, but Ted Ulle adds the important caveat that content is king, if and only if users can navigate and find your high-quality content and search engines can crawl and index your content appropriately.

Take a hard look at your design process was Ted’s big message that resonated with me. Consider the purpose of your website and of most websites. You are trying to provide valuable information to a user, or you want them to trust you enough to make a purchase from your company instead of a dozen other options. You are presenting your content to those users, one way or another. The way you organize and structure your website and its pages effects both the end-user’s ability to find what he or she wants and the ability of the search engines to appropriately identify, crawl, and index what is most important and meaningful about your site.

ALL aspects of your Information Architecture, Graphic Design, and coding should support the proper organization and display of your content. Page navigation, headers, sub-headers, internal page linking structure, and graphical page elements all need to support the user’s ability to quickly find what he needs and take the appropriate action to get from first step to final step in a logical and intuitive manner.

I was very impressed with Ted Ulle’s undeniable expertise in his profession, but I was more impressed with his ability to convey his wisdom in a largely unequivocal and authoritative way backed up by clear examples of why and how this matters.

And I have to say that I also appreciated Ted’s very humorous cautionary tales about things as simple as your site’s error messages. They’re important, and if your IT geeks wrote them, please review them today!

I wanted to call these three indivuals out in the marketing community. I learned a lot. I appreciate their contributions to our profession.

Patrick Soch
Marketing Manager
www.eBags.com

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Nov 08

Shawn over at diydollars.com has a great post on Blackhat SEO. I largely agree with Shawn’s conclusions about Google and blackhat vs. whitehat. I’ve been known to say, “Google is not the boss of me!” at times. And, I tend to get a little tired of “Matt Cutts said this” posts all over the SEO blogs and forums (I do like Matt, though – really good guy), so this is a nice change of pace.

There could be some lively debate shaping up in the comments at diy, so click over and chime in:

Is Blackhat SEO Wrong? | diydollars.com

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Sep 21

I realized after yesterday’s post about hotels in Las Vegas for Pubcon, I may have left out some who haven’t yet experienced a WebmasterWorld event. Here is a press release about the upcoming event in Las Vegas (Registration is now open):

WebmasterWorld’s PubCon Returns to Las Vegas with Craig Newmark of craigslist as a Keynote Speaker

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Sep 20

According to Brett’s blog at www.PubCon.com, the Wynn Las Vegas block of rooms for the upcoming PubCon Vegas 2007 (December 4-7) is sold out.

Although I would love to stay at the Wynn, I wasn’t able to get one of the blocked rooms. A buddy of mine has a hotel site that I was able to book a room at the Las Vegas Hilton for about $100/night though, which is really close to the convention center and a heck of a deal! He told me that if I can get another 10 bookings through the blog he would give me $50 – so here I am… plugging his site:

Hotels Near the Las Vegas Convention Center – site of PubCon 2007

Let me know if you book through this link and I’ll gladly buy you a beer at the conference – until my $50 is gone anyhow (-;

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Aug 16

Great post here from Marketing Pilgrim, and a good lively conversation in the comments. What I would add to the discussion is that many clients WANT exactly what Greg is cautioning against in his post. Most of his points are great, but, unfortunately, a lot of people who call me (I don’t cold call) are looking for a quick meta tag and link building type campaign because the IT folks don’t want to hear your suggestions, the marketing folks don’t want your ideas and the product people don’t want your advice. I agree that SEO programs should be fully integrated, but convincing customers of that is sometimes difficult. They view it as a condiment instead of an integral part of the website sandwich…

The tips here are valid, but I don’t think they should necessarily be presented as find out if your SEO guy is unscrupulous… They should be presented as suggestions to help businesses understand why they need an integrated SEO program with a respectable budget attached to it – and, perhaps, why it is better to do it in-house…
Read on:

8 Tips for Avoiding an SEO Fraudster

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Aug 15

Why doesn’t this surprise me? While Yahoo is getting really good at pinpointing successful models and snatching them up, or creating them itself, all while mastering the art of integration… Google is creating obscure tools, which may or may not be around in a year and neglecting to properly market or integrate them. I think Google is really falling short on user experience. Yes, simple is good – but times change; what worked five years ago may not be the best approach today. Yahoo has integrated its tools so seamlessly that it makes sense to me that users are more satisfied. How will they turn that into search volume though? Do they even need to worry about that?

Yahoo edges Google in user satisfaction survey | Technology | Reuters

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Aug 09

I know what Google says, “this will help the quality of our results.” But, like most (who ARE NOT Matt Cutts’ disciples), I am cynical when it comes to Google – just like politicians, Fox News and Clear Channel radio.

It seems that Google is making some changes to the algorithm that determines your ranking in the PPC listings – or Adwords for the brand conscious. To review, Google bases your rankings on quality, CTR and CPC. Currently, Google uses your actual CPC to help determine rankings. In other words, it uses what you’re paying, not what you’re willing to pay – or your maximum CPC.

Well, it seems, that in the near future that formula will be tweaked to consider your maximum CPC in the ranking algo instead of your actual CPC. You won’t have to pay that max CPC (necessarily), but, according to Google, this will give advertisers more control over obtaining a top ad spot.

Maybe so, Google. But it will also encourage users to increase their max CPC in order to get better rankings under the impression that a higher max CPC will increase rankings – regardless of what your actual CPC will be. And, while users will still pay an “actual CPC,” when everyone suddenly raises their max CPC, the actual CPC will follow – because your actual CPC is dependent on what the other advertisers’ maximum CPC is.

Google makes more money, you have a harder time maintaining a positive ROI, and Google moves one step further toward world domination. Read more about the apocalypse here:

Want That Top Ad Position On Google? The Rules Are About To Change

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Aug 08

Nothing too earth shattering here.  But, Stephan Spencer has posted some tidbits from Matt Cutts’ talk at WordCamp 2007.  Most aren’t specific to just bloggers and offer more insight into ranking well (or ranking poorly) with Google.  Matt never gives up the real juicy stuff, so I assume this is just an opiate for the SEO masses more than anything else…

Here are a few of the general SEO items that Spencer notes:

  • Underscores in URLs are now seen as word separators, just as hyphens have always been.
  • Keep query parameters in the URLs to no more than 2 or 3 and Google will treat your URL the same as a static one.
  • Directory depth of your pages does not matter to Google.
  • Page file extensions don’t affect your rankings.  Do avoid using .EXE, however.

To read Spencer’s entire piece:

Underscores are now word separators, proclaims Google | Tech news blog – CNET News.com

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